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Internet Privacy Statement
Protecting the confidentiality of our member’s health information has always been a priority for Grand Valley Health Plan. You can rest easy knowing the staff at GVHP is committed to ensuring your protected health information remains confidential. We have developed our privacy practices with your security in mind and continue to monitor these in order to make your right to privacy a reality.

For more information, view our GVHP Notice of Privacy Practice, or if you have any questions about Grand Valley Health Plan Privacy Practices please contact our nationally recognized Customer Services team by sending an e-mail to:

Grand Valley Health Plan also protects the confidentially of our member while accessing our on-line services. We do not sell any identifiable member information and we will not use your information for marketing or solicitation purposes without your written consent. Also, unless you specifically key in personal information on our web site, you will remain anonymous, which means personal information, (i.e. your e-mail address) is not collected. Generally speaking, we gather data on the use of our web site, including domain name, number of hits, pages visited, and length of user session in order to evaluate the usefulness of our web site.

If you send Grand Valley Health Plan an e-mail inquiry the return e-mail address may be used to respond to the e-mail inquiry. Grand Valley Health Plan does not use the return e-mail address for any other purpose, nor will we share it with any third parties. We do this to meet legal and regulatory requirements within the health care field. We preserve the content of your e-mail, your e-mail address and our response so that we can more efficiently handle any of your follow-up questions. However, please note that regular non-encrypted Internet e-mail is not secure. The e-mail addresses on our web site are to be used only for non-sensitive and non-confidential inquiries. For private more confidential inquiries, please contact our Customer Services team at (616) 949-2410.

As you may encounter while browsing our web site, we have links from our web site to a number of health care related sites. These links are provided as a courtesy to help you find information. We are not responsible for the performance or content of sites linked from because they are beyond our control. We recommend that you read the privacy statements on the sites you visit to understand their individual privacy practices.

If you have any questions about our on-line privacy policy or the practices described, you may send an e-mail to: or contact Customer Service by phone at (616) 949-2410.


Web Site Information

  • A broadband connection is not required but recomended for a better experience.
  • Any comments or questions regarding this website can be directed to: